Contact

We're here to help

Questions about an order, a product, or a return? Send us a message below or email sales@hello-vero.com. We reply to every message within one business day (Monday–Friday).

Quick answers

  • Where's my order? Track your order with your order number and email.
  • Returns & refunds: We offer a 30-day money-back guarantee. See our refund policy, then message us with your order number to start a return.
  • Shipping: Orders usually arrive in 3–5 business days. See our shipping policy.
  • Product questions: Ingredients and serving details are on each product page, and answers to common questions are in our FAQ.